We guarantee that your plant will arrive safe and healthy. On the off chance that your plant or pot is damaged during shipping, we will happily send you a replacement free of charge. In this case, please email us
with your name, order number, and a few pictures of the plant within 24 hours of receipt of delivery.
We cannot send you a replacement without photos of the damaged plant. Unfortunately, we are not able to accept returns or offer refunds for any other cases.